In the last nine and a bit years since I've started this blog, I've worked in customer service, tech support, sales, warehousing, inventory management, telemarketing, greeting, and food service. It's been quite a journey, and I've learned some lessons along the way.
- Money isn't everything. (28 June 2020)
- It's better to have too much data than not enough data. (23 February 2020)
- Over-reporting can be just as bad as under-reporting. (3 December 2017)
- Malicious compliance is wasted on some people, but that doesn't make it any less fun. (11 September 2016)
- A little bit of history... (27 December 2015)
- Nothing is universal. (21 December 2014)
- Just because something sounds like a good idea doesn't mean it is. (17 November 2013)
- Anything more than 100% effort is a lie at best and propaganda at worst. (28 June 2012)
- Cause and effect is more complicated than it sounds. (24 June 2012)
- Sometimes, there's nothing you can do. (6 October 2011)
- Charity is good but not simple. (1 February 2011)
